At Jamdani O Amader Golpo, customer satisfaction is our priority. We have designed an exchange and return policy that ensures a smooth experience for our valued customers.
Conditions for Exchange & Return:
No Refunds: We do not accept refunds.
The product must be unused, unworn, unwashed, unaltered, and free of any defects. Products can be tried on to check the fit but should remain unworn.
The product must be returned with original tags intact.
If any of our products fail to meet quality standards due to:
Physical damage
Major defects
Size or fitting issues
Incorrect item delivered
Product lost during shipment
Technical errors such as wrong order placement or payment issues
Returns or exchanges must be requested within 2 days of the purchase date.
Additional Notes:
Customers must send a scanned copy or image of the courier invoice used for the return process.
Footwear, Bags, Jewelry, and Accessories can only be exchanged if the product is damaged or defective and must be checked in front of the delivery person.
After receiving the returned product, Jamdani O Amader Golpo reserves the right to approve or deny the exchange.
As per company policy, all refunds for canceled or returned orders will be processed within 4 business days.
Products purchased during Sale or Discount offers cannot be exchanged or returned, unless defective or damaged.
Upon receiving the shipment, our delivery team will wait for 5-10 minutes for you to inspect the product. If there is an issue, you may contact our support team and return it instantly.
Color variations may occur due to professional photography lighting. Please refer to our website for an accurate product view.
Discounted products cannot be returned or exchanged.
One-time exchange is allowed, subject to product availability.
Coupon code discounts are not applicable on discounted products.
Cashback offers are not applicable on discounted products.
Membership cardholders receive discounts only on regular-priced items. Other promotional campaigns do not apply.
How to Exchange:
If you experience any issues with a product, immediately contact us at +880 1760-979498 or message us on our Official Facebook Page / Instagram Account within 24 hours of receiving the product.